Free First
What can I get free?
Many older people pay for things the NHS, their council or a grant would have covered. Here's everything we know, in one place, before you spend anything.
The most useful single step: ask your council for a free needs assessment. It's free whatever your income or savings, and it can unlock free equipment, adaptations and grants. How to ask for one

Mobility Aids
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Ask your council for a free needs assessment, usually by an occupational therapist. In England, if you are eligible, the council must provide aids and minor adaptations costing £1,000 or less free of charge — that covers most walking aids and grab rails. NHS — Social Care and Support Guide
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NHS physiotherapists can often supply walking sticks and frames after an assessment. Ask your GP for a referral.
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If you have a long-term illness or disability, you should not have to pay VAT on most mobility aids. Ask the seller for a VAT relief form before you pay.
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Not sure which aid you need? Get impartial advice first, from people who are not selling anything. Living Made Easy
Wheelchairs & Scooters
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If you need a wheelchair long term, the NHS may provide one free after a referral and assessment. It is loaned and repaired free of charge. NHS Wheelchair Services
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Ask about a Personal Wheelchair Budget — you can add your own money to get a better chair than the standard one. NHS Wheelchair Services
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Need one for a few weeks, after an operation or for a holiday? The British Red Cross lends wheelchairs short term in many areas. British Red Cross — Mobility Aids
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The Motability Scheme can lease you a scooter or powered wheelchair if you get the higher rate mobility part of PIP or DLA. Attendance Allowance does not count for Motability.
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Wheelchairs and scooters bought for a disabled person are usually free of VAT. Ask the seller.
Easy Access Baths & Walk-in Showers
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Ask your council for a free occupational therapist assessment before you buy. A level-access shower is often recommended instead of a bath — and is more likely to be funded. NHS — Social Care and Support Guide
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A Disabled Facilities Grant can pay for bathroom adaptations — up to £30,000 in England. It is means tested for adults. Wales and Northern Ireland have similar grants; in Scotland, ask your council about its Scheme of Assistance. Foundations — Home Improvement Agencies
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Do not sign up before the assessment if you hope to get a grant. Grants are not usually paid for work already done.
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Adapting a bathroom for a disabled person, and the bath or shower itself, can be zero-rated for VAT.
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Check any installer belongs to a trade body with a complaints route before they visit. British Healthcare Trades Association
See free help and suppliers for easy access baths & walk-in showers
Stairlifts & Home Lifts
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A Disabled Facilities Grant can pay for a stairlift or home lift — up to £30,000 in England, means tested for adults. Get the council assessment first, because grants are not usually paid for work already done. Foundations — Home Improvement Agencies
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Stairlifts and their installation are zero-rated for VAT if you are disabled or have a long-term illness.
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Reconditioned and rental stairlifts can cost far less than new — ask every supplier for all three prices.
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If only one or two steps are the problem, ask about a step lift or a second handrail first. A council occupational therapist can advise for free. NHS — Social Care and Support Guide
Riser Recliner Chairs & Adjustable Beds
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Riser recliner chairs designed for disabled people can be bought without VAT if you have a long-term illness or disability.
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A council occupational therapist may suggest free alternatives first, such as chair raisers fitted to the chair you already have. NHS — Social Care and Support Guide
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Get impartial advice on seat height and depth before you visit a showroom. Living Made Easy
See free help and suppliers for riser recliner chairs & adjustable beds
Daily Living Aids
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Small aids — kettle tippers, perching stools, bath boards, raised toilet seats — are often provided free by your council after a needs assessment. In England, aids costing £1,000 or less must be free if you are eligible. NHS — Social Care and Support Guide
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Compare impartial advice on which aid suits you before buying anything. Living Made Easy
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Most daily living aids for disabled people can be bought without VAT. Look for the VAT relief option at checkout.
Home Care & Support at Home
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Anyone can ask their council for a free care needs assessment, whatever their income or savings. NHS — Social Care and Support Guide
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Attendance Allowance is not means tested. If you are over State Pension age and need help with personal care, you may get it even if you have savings. Age UK
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Family carers can ask for their own free carer's assessment from the council. NHS — Social Care and Support Guide
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If the main need is health rather than personal care, ask whether NHS Continuing Healthcare applies — it is fully funded by the NHS.
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Before choosing an agency, look up its inspection rating. It is free. Care Quality Commission
Benefits & Money Advice
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Get a free, confidential benefits check. Many older people miss out on money they are entitled to. Independent Age
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Attendance Allowance is not means tested — savings and income do not affect it. Age UK
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Pension Credit can also unlock a free TV licence if you are 75 or over, plus help with council tax and heating costs. Citizens Advice
Personal Alarms & Telecare
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Many councils run their own community alarm service. Some provide it free or at reduced cost after an assessment — ask before you buy privately. NHS — Social Care and Support Guide
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Personal alarms for disabled people can usually be bought without VAT.
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Whoever you choose, check the monitoring centre is accredited by TSA, the industry body.
Befriending & Companionship
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Everything in this category is free. You do not need a referral — you can call or sign up yourself.
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The Silver Line is open 24 hours a day, every day, on 0800 4 70 80 90. The Silver Line