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Free First

What can I get free?

Many older people pay for things the NHS, their council or a grant would have covered. Here's everything we know, in one place, before you spend anything.

The most useful single step: ask your council for a free needs assessment. It's free whatever your income or savings, and it can unlock free equipment, adaptations and grants. How to ask for one

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Mobility Aids

  • Ask your council for a free needs assessment, usually by an occupational therapist. In England, if you are eligible, the council must provide aids and minor adaptations costing £1,000 or less free of charge — that covers most walking aids and grab rails. NHS — Social Care and Support Guide

  • NHS physiotherapists can often supply walking sticks and frames after an assessment. Ask your GP for a referral.

  • If you have a long-term illness or disability, you should not have to pay VAT on most mobility aids. Ask the seller for a VAT relief form before you pay.

  • Not sure which aid you need? Get impartial advice first, from people who are not selling anything. Living Made Easy

See free help and suppliers for mobility aids

Wheelchairs & Scooters

  • If you need a wheelchair long term, the NHS may provide one free after a referral and assessment. It is loaned and repaired free of charge. NHS Wheelchair Services

  • Ask about a Personal Wheelchair Budget — you can add your own money to get a better chair than the standard one. NHS Wheelchair Services

  • Need one for a few weeks, after an operation or for a holiday? The British Red Cross lends wheelchairs short term in many areas. British Red Cross — Mobility Aids

  • The Motability Scheme can lease you a scooter or powered wheelchair if you get the higher rate mobility part of PIP or DLA. Attendance Allowance does not count for Motability.

  • Wheelchairs and scooters bought for a disabled person are usually free of VAT. Ask the seller.

See free help and suppliers for wheelchairs & scooters

Easy Access Baths & Walk-in Showers

  • Ask your council for a free occupational therapist assessment before you buy. A level-access shower is often recommended instead of a bath — and is more likely to be funded. NHS — Social Care and Support Guide

  • A Disabled Facilities Grant can pay for bathroom adaptations — up to £30,000 in England. It is means tested for adults. Wales and Northern Ireland have similar grants; in Scotland, ask your council about its Scheme of Assistance. Foundations — Home Improvement Agencies

  • Do not sign up before the assessment if you hope to get a grant. Grants are not usually paid for work already done.

  • Adapting a bathroom for a disabled person, and the bath or shower itself, can be zero-rated for VAT.

  • Check any installer belongs to a trade body with a complaints route before they visit. British Healthcare Trades Association

See free help and suppliers for easy access baths & walk-in showers

Stairlifts & Home Lifts

  • A Disabled Facilities Grant can pay for a stairlift or home lift — up to £30,000 in England, means tested for adults. Get the council assessment first, because grants are not usually paid for work already done. Foundations — Home Improvement Agencies

  • Stairlifts and their installation are zero-rated for VAT if you are disabled or have a long-term illness.

  • Reconditioned and rental stairlifts can cost far less than new — ask every supplier for all three prices.

  • If only one or two steps are the problem, ask about a step lift or a second handrail first. A council occupational therapist can advise for free. NHS — Social Care and Support Guide

See free help and suppliers for stairlifts & home lifts

Riser Recliner Chairs & Adjustable Beds

  • Riser recliner chairs designed for disabled people can be bought without VAT if you have a long-term illness or disability.

  • A council occupational therapist may suggest free alternatives first, such as chair raisers fitted to the chair you already have. NHS — Social Care and Support Guide

  • Get impartial advice on seat height and depth before you visit a showroom. Living Made Easy

See free help and suppliers for riser recliner chairs & adjustable beds

Daily Living Aids

  • Small aids — kettle tippers, perching stools, bath boards, raised toilet seats — are often provided free by your council after a needs assessment. In England, aids costing £1,000 or less must be free if you are eligible. NHS — Social Care and Support Guide

  • Compare impartial advice on which aid suits you before buying anything. Living Made Easy

  • Most daily living aids for disabled people can be bought without VAT. Look for the VAT relief option at checkout.

See free help and suppliers for daily living aids

Home Care & Support at Home

  • Anyone can ask their council for a free care needs assessment, whatever their income or savings. NHS — Social Care and Support Guide

  • Attendance Allowance is not means tested. If you are over State Pension age and need help with personal care, you may get it even if you have savings. Age UK

  • Family carers can ask for their own free carer's assessment from the council. NHS — Social Care and Support Guide

  • If the main need is health rather than personal care, ask whether NHS Continuing Healthcare applies — it is fully funded by the NHS.

  • Before choosing an agency, look up its inspection rating. It is free. Care Quality Commission

See free help and suppliers for home care & support at home

Benefits & Money Advice

  • Get a free, confidential benefits check. Many older people miss out on money they are entitled to. Independent Age

  • Attendance Allowance is not means tested — savings and income do not affect it. Age UK

  • Pension Credit can also unlock a free TV licence if you are 75 or over, plus help with council tax and heating costs. Citizens Advice

See free help and suppliers for benefits & money advice

Personal Alarms & Telecare

  • Many councils run their own community alarm service. Some provide it free or at reduced cost after an assessment — ask before you buy privately. NHS — Social Care and Support Guide

  • Personal alarms for disabled people can usually be bought without VAT.

  • Whoever you choose, check the monitoring centre is accredited by TSA, the industry body.

See free help and suppliers for personal alarms & telecare

Befriending & Companionship

  • Everything in this category is free. You do not need a referral — you can call or sign up yourself.

  • The Silver Line is open 24 hours a day, every day, on 0800 4 70 80 90. The Silver Line

See free help and suppliers for befriending & companionship