Independent Age
Free advice and guides on money, care and health for older people and their families.
Independent Age is a national charity offering free, impartial advice on benefits such as Pension Credit and Attendance Allowance, arranging and paying for care, and staying well at home. They publish plain-English guides you can read online or request by post.
Before you commit
- Get a written quotation and never agree to a price on the doorstep or over the phone.
- Take your time. A genuine company will not pressure you with a "today only" discount.
- Ask a family member or friend to sit in on the visit if you can.
- Check whether you qualify for VAT relief, a council grant, or free equipment first.
- You normally have 14 days to cancel an order agreed at home or online, though bespoke fitted items can be an exception — get the cancellation terms in writing.