Age UK Personal Alarm Service

Personal alarm service offered through the charity Age UK.

Age UK offers a personal alarm service for older people as part of its range of independence products. Buying through a charity you already know can feel safer than responding to a cold call or a mailshot, and Age UK also publishes free general advice on choosing a personal alarm. Compare the price and contract terms against other providers as you would with any purchase.

Before you commit

  • Get a written quotation and never agree to a price on the doorstep or over the phone.
  • Take your time. A genuine company will not pressure you with a "today only" discount.
  • Ask a family member or friend to sit in on the visit if you can.
  • Check whether you qualify for VAT relief, a council grant, or free equipment first.
  • You normally have 14 days to cancel an order agreed at home or online, though bespoke fitted items can be an exception — get the cancellation terms in writing.